Dec 23, 2019

Frontiera Lavoro Cooperative, among its services, manages the Immigration Desk in the territory of the province of Perugia, a service that is carried out within the Citizenship Offices.

The Immigration Desk started with the intention of providing orientation and assistance to refugees and migrants searching for job.

The general objectives of the proposed activities and the services provided can be summarized in the following points:


The desks’ activities are born with the intention of accompanying users in the search for employment.

The service provides essential knowledge and information to move independently and actively in the job search.


  1. Information on immigration legislation

One of the functions of the desk is also to provide information on legislation relating to the issue of immigration, to give clear and updated indications given the continuous and incessant changes in immigration.


  1. Compilation of postal kits

Since the compilation of the documents is quite long and not always clear, many foreigners turn to the help desk for assistance in handling the paperwork.


  1. Mediation activities with the various Bodies, Police Headquarters and Prefecture in particular

Since the Help Desk provides personalized support; consequently, more and more often, users ask for support in situations in which they are unable to cope with the practices that concern them.


  1. Social benefits and accompaniment to services

Assistance in the explanation of the notices and in the compilation of the forms necessary for the request for contributions such as: rent, scholarship, request for support for children, etc.

The services offered are aimed at supporting foreigners through individual growth paths to make them independent and integrate them better.

Furthermore, in the last period, users who have turned to the service have been shown the Promise project and it has been explained that we are working to provide online tools, which will surely be useful and supportive of integration.

An application downloadable on mobile phone  that can be consulted regarding information points, services (health, social, schools) that provide language courses or professional training, etc.

Comparing ourselves with our users on these aspects is important, because it allow us to better understand their difficulties and needs and to be able to work better in the realization of these tools that are fundamental to them in order to achieve good integration.

PROMISE Newsletter 2

Third Project Meeting

Dec 13, 2019

The third project meeting was held on 13-14 November 2019 in San Sebastian, Spain hosted by CEBANC.

The partners discussed about the following results: IO2 Social Inclusion Toolkit, IO3: Online Education Resources for Service Providers and IO4: Online Resources for Refugees and Migrants.

The PROMISE Project partnership would like to thank Nerea del Campo who presented an exciting integration initiative that they are currently working on and rolling out. The project is “Empowerment of Women through Words” and uses areas such as literature, pictures, words, film and technology to integrate refugee women by increasing their knowledge on life topics and other important areas.

Adult education

Nov 13, 2019

Adult education has long been considered one of the most impactful and sustainable routes to integration. Our PROMISE project seeks to become the vehicle that provides many useful learning resources to refugees and migrants who are beginning to make their new lives in our local communities. Equipping communities and adult education providers with the knowledge, resources and cultural know how is the overarching goal of our PROMISE project.

To date PROMISE has explored many different pathways that exist into integration right across Europe, but in particular focussing on Ireland, UK, Spain, Germany, Italy and Turkey for research purposes. Our research document concentrated on defining the terms, Refugees, Migrants and Asylum seekers within each of the projects participating regions and analysed areas such as

  • How to apply for a status of residency
  • Statistical Integration data
  • Access to the labour market
  • Access to vocational education
  • Level of education
  • Availability of language and other courses

This allowed us to put a European context on our research and also identify the barriers and varying situations that exist in these countries.

PROMISE is also developing A Social Inclusion Toolkit that presents best practice from across the EU which educators can replicate or adapt in their own communities. The aim of the toolkit is to increase the ability of educators to deliver effective, personalised and culturally sensitive education to refugees and migrants who are starting their new lives in our communities. We are busy working on the final content to be published and awaiting feedback from educators who are working directly with these new communities. Keep a close eye here

Over the coming months, we will be developing an innovative learning framework that provides refugees with opportunities for knowledge and skills development in the areas most needed for a successful transition into a new life working closely with the themes identified in the Toolkit.


PROMISE Newsletter

Apr 7, 2019

PROMISE Erasmus+ project gets underway

Feb 1, 2019

“Promoting refugee & migrant integration through education”

The PROMISE project kicked off in Roscommon on October 30th of 2018, Roscommon Leader partnership held the meeting in their offices in Roscommon and representatives were there from all of the partner countries. This meeting was the perfect way for everyone to get introduced to each other and to begin what will be a productive and effective partnership!

This project focuses on the promotion of integration for migrants and refugees through the use of education. Education an invaluable tool which can be utilised in many ways, it can broaden horizons, open minds and create connects all across the world. The beauty of the Erasmus+ projects is that the knowledge which is used in one country can be transferred, shared and adapted by another country or region to better themselves. This type of peer knowledge exchange and “best practice” sharing is vital to the success, not only this project, but also the wider impact that integration and inclusion should have on society.

Below I have outlined some of the outputs which this project will produce, keep your eyes peeled for more information and see how you can get involved with testing some of the resources which are being created!

Action Plans enable organizations in host communities to better plan their support structures and training activities in coordination with other actors. The Plans will include directories of organizations and services, outline of areas of responsibility, guide impact evaluation activities and create shared learning opportunities.

A Social Inclusion Toolkit which presents best practice from across the EU which educators can replicate or adapt in their own communities. Approaches will be organized thematically – education, labour market, civic participation, daily life – but transversal issues will be highlighted, e.g. gender differences, mental health, host community involvement etc.

Open Educational Resources- for service providers: a set of integrated multimedia resources organized around a our framework which provides adult education providers with the structure, example learning activities and suggested content to deliver comprehensive, effective intercultural training.

Online resources- A multilingual web based platform optimised for tablet and smartphone access that can be used directly by refugees and migrants.

This project will have a lasting impact on education providers, who will have access to high quality training materials and will gain a better understanding of how to include migrants in our society. Refugees and asylum seekers will benefit from gaining knowledge, skills and cultural “know how” which will help them to successfully integrate into their new community. Finally, the impact will be felt by each partner in this project and their wider communities and stakeholders, who will benefit from gaining a wider understanding and knowledge of how we can do our best to integrate migrants into our society.

Immigration in Britain

Feb 1, 2019

PROMISE project covers important topics as France and the UK deploy drones to prevent Iranian Migrants entering Britain.

The impact of Brexit is here and the reality of it is frightening. In this time where inclusion and diversity are straining to break through and becoming the “norm” in our daily society, Brexit is creating a fear factor which is bring out the worst in some regions. Britain being one of those regions. Migration was one of the most polarizing factors behind the UK’s vote to leave the European Union in the first place. Now, as Prime Minister Theresa May attempts to secure support for her deal, the country has seen an almost on-cue news story about illegal migration and border security, with the compelling TV news footage to match.

In recent years, safer crossings on vehicles using the Channel Tunnel have become harder as security has been tightened. Now traffickers have tapped into the lucrative trade in the aspiration of Iranian migrants to cross by other, more dangerous means. Collaboration between the UK and French law enforcement focuses on identifying and tracking down the organizers behind the crossings. Last week, the UK’s National Crime Agency arrested two people in Manchester for organizing illegal and reckless Channel crossings. One of the men was an Iranian national.

Law enforcement collaboration is key to ensuring European safety and security, this will be irreparably damaged by a no-deal Brexit, which threatens the security of the residents.  The extensive data sharing arrangements in place across the EU will lose the UK as a participant post-March. Whilst other arrangements will be put in place in time, UK law enforcement leaders have been expressed strong nervousness about the short- and longer-term implications.

French Interior Minister Christophe Castaner said yesterday that “it is in our interests, as well as British interests, to do everything possible to prevent the development of new trafficking routes that might attract illegal migrants to our coast once again,” and announced a step-up in measures to prevent migrants crossing the Channel to England.

We have to ask ourselves the question, “Are we doing the best that we can do for these people?”

A situation where these people will uproot their lives, carry their children onto tiny boats to make a treacherous journey, where many do not make it to land, just to escape their homeland is clearly a scary situation. It is a sad reflection on our society that we are turning these people away, protecting our own bubble, in their hour of need.